Accessibility

At Tommy Hilfiger we strive to make our website content accessible and user-friendly. As further detail below, we work with a third party provider to continually monitor and remediate any accessibility issues. If you are having difficulty viewing the content on this website or navigating the site, please call our Customer Service team toll-free at 1-888-866-6948 and we will be happy to assist you.


Accessibility Logos

We Value Digital Inclusion

In our effort to provide an optimized user experience for all site visitors, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site, Tommy Hilfiger has taken careful measure to enhance the accessibility of it's website.

The Tommy Hilfiger website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye? Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and modifications are implemented to improve the website user experience.


AudioEye Accessibility Certification Process

AudioEye Certification - AudioEye Trusted

The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing to achieve substantial conformance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria.

AudioEye verifies that the Tommy.com website is in the process of being enhanced to substantially conform with WCAG 2.1 Level AA Success Criteria.


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This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users:VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Improving the User Experience for Users of Assistive Technologies


Web Accessibility Guidelines

We have elected to follow the guidance of the Web Content Accessibility Guidelines (WCAG)2.1 to ensure the web content made available from this site is accessible for individuals with disabilities and user friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). Tommy Hilfiger has opted to substantially conform to Level AA of these guidelines.

Related Links:

Web Accessibility Initiative (WAI)

Design guidelines for electronic and information technology


Feedback

Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Tommy Hilfiger website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.

If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback using this form.


Providing Users with a Free Customizable Assistive Utility

Ally Toolbar

In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Enhancement Tools that allow site visitors to customize their user experience. Activate the Ally Toolbar to access each tool listed below.

AudioEye Tools are off

Experience the Ally Toolbar

To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right hand corner.

Explore your accessibility options.

The Ally Toolbar provides Tools Tailored to Needs

Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:

Browse All Features

The following tools may be available in the Ally Toolbar:

Player

Listen to the content of a webpage read aloud

Reader

Customize the visual display of the website

Voice (if applicable)

Command the browser using your voice

Site Menu

Navigate simplified menus using your keyboard or mouse

Page Elements Menu

Access page elements and regions with simple keystrokes

AudioEye Help Desk

Report accessibility related issues


Third-Party Sites

Throughout this website, we may make use of or provide links to different third-party websites such as Instagram, YouTube, Twitter, Facebook, Pinterest and Tumblr to spread news and information about Tommy Hilfiger products and services and to allow our customers to do the same. These sites, which are not controlled by Tommy Hilfiger, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the accessibility policies and statements regarding improvements to accessibility provided from these third-party sites:

Facebook Accessibility Policy

YouTube Accessibility Policy

Instagram Accessibility Policy

Tumblr Accessibility Policy

Twitter Accessibility Policy

Pinterest Accessibility Policy