Online returns from the United States must be received by our warehouse within 30 days of the shipping confirmation date. Online returns from Canada must be received by our warehouse within 40 days of the shipping confirmation date. Once received by our warehouse, the return takes 7-14 business days to process. After processing, you will receive the credit within 3-5 business days.
Apparel must be unworn with original tags attached. Footwear must be unworn and in its original shoebox. We reserve the right to deny a refund if returned merchandise does not meet our requirements. Final sale items are not eligible for a return, refund or credit. We do not allow price adjustments on merchandise purchased on Tommy.com.
At this time, we are unable to process exchanges online; however, we do accept exchanges in-store within 30 days of the shipping confirmation date. Please bring your unworn, tagged item accompanied by the packing slip to a Tommy Hilfiger?store near you.